Privacy Policy

Storage period

We only store your personal data for as long as it is necessary to fulfill the respective purposes or as required by law.

Contact forms

The data from contact forms is stored for the duration of the processing of the request and beyond that for any follow-up questions. As a rule, this data is deleted after 6 months.

Newsletter registration

We store the data collected in connection with the registration for our newsletter until you unsubscribe from the newsletter. After unsubscribing, the data is deleted within 1 month.

User accounts

Data in connection with user accounts is stored for the duration of the active use of the account. After the user account has been deleted, the data is deleted after 3 years, unless there are any statutory retention periods to the contrary.

Rights of the data subject

You have the right:
1. To request information about your personal data processed by us (Art. 15 GDPR).
2. To request correction of incorrect or completion of your personal data stored by us (Art. 16 GDPR).
3. To request deletion of your personal data stored by us, unless the processing is necessary to fulfill a legal obligation or to assert, exercise or defend legal claims (Art. 17 GDPR).
4. To request restriction of the processing of your personal data (Art. 18 GDPR).
5. To receive your personal data in a structured, common and machine-readable format or to request transmission to another controller (Art. 20 GDPR).
6. To object to the processing of your personal data, provided that the processing is based on a legitimate interest (Art. 21 GDPR).

Revocation of consent

You have the right to revoke your consent to the processing of your personal data at any time.
The revocation can be made by email to: info@acceltra.de
The legality of the processing carried out on the basis of the consent until the revocation remains unaffected by the revocation. Right to complain to a supervisory authority. You have the right to complain to a supervisory authority if you believe that the processing of your personal data

Right to complain to a supervisory authority

You have the right to complain to a supervisory authority if you believe that the processing of your personal data violates the GDPR. The responsible supervisory authority is: State Commissioner for Data Protection and Freedom of Information North Rhine-Westphalia
P.O. Box 20 04 44,
40102 Düsseldorf
Tel.: +49 211 38424-0
E-mail: poststelle@ldi.nrw.de

Data security

We use technical and organizational security measures to protect your personal data from manipulation, loss, destruction or access by unauthorized persons. Our security measures include:
1. Encryption: Your data is transmitted using secure SSL encryption (HTTPS).
2. Access controls: Access to personal data is restricted to authorized employees who are obliged to maintain confidentiality.
3. Firewalls and anti-virus software: We use modern firewalls and anti-virus software to protect our systems from attacks.
4. Data backup measures: Regular backups ensure the integrity and availability of your data.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website, analyze site usage, and assist in our marketing efforts. This section explains what cookies are, how we use them, and how you can manage your preferences.

What are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. These cookies cannot be disabled as they are essential for the website to work. They do not store any personally identifiable information.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily. We may use services like Google Analytics for this purpose, but only if you consent to analytics cookies.

Marketing Cookies

These cookies are used to deliver relevant advertisements and track the effectiveness of our marketing campaigns. They may be set by our advertising partners and can build a profile of your interests. These cookies will only be used if you consent to marketing cookies.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time by clicking on the cookie consent banner that appears when you first visit our website, or by clearing your browser's cookies. Please note that disabling certain cookies may affect the functionality of the website. You can also withdraw your consent at any time by clearing your browser's local storage or contacting us at info@acceltra.de.

Cookie Retention

Your cookie consent preferences are stored locally in your browser and will remain valid for 365 days, after which you will be asked to provide consent again. Essential cookies are session-based and are deleted when you close your browser.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages. We do not control these third-party cookies. Please refer to the privacy policies of these third parties for more information about their use of cookies.